Privacy Policy

Privacy Policy for Elderly Care Escobares Texas

Introduction

Welcome to https://elderly-care-escobares-texas.primarycareaid.com (hereafter referred to as “Elderly Care Escobares Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://elderly-care-escobares-texas.primarycareaid.com.
  2. All associated mobile applications and software services.
  3. Interactive features and tools on our platforms.
  4. Services provided through third-party integrations or partnerships, while adhering to their individual privacy policies.

Processing Activities

This policy becomes effective whenever you engage in any of the following activities:

  1. Using our applications or services as an authorized user.
  2. Visiting and interacting with our websites.
  3. Subscribing to our newsletters, emails, or other communication channels.
  4. Providing us with your contact information via phone, text, or SMS.

Personal Data Collection

We collect a variety of personal data to enhance your experience, improve our services, and comply with legal requirements. The types of personal data we gather include:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile settings.
  2. Payment Information: Data required for processing payments, including credit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial records or details shared during transactions or when using our financial services.
  4. Purchase Information: Items you buy from us, including order history, product preferences, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and browser types.
  6. Location Data: Your geographical location data when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, or reviews you share with us, which may include personal details.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Details about products or services you show interest in or purchase from our website.

We obtain this information through direct user input, tracking technologies, and third-party data providers.

Cookies and Tracking Technologies

Elderly Care Escobares Texas uses cookies and similar tracking technologies to enhance your experience on our websites and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring basic functionalities of the website.
  2. Preference Cookies: Remembering user preferences, such as language settings or chat history.
  3. Analytics Cookies: Tracking website usage to improve services and understand user behavior (these do not identify individuals).

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements, tax purposes, and our legitimate business interests. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is paramount to protect your data:

  1. We utilize encryption for secure communication and data storage.
  2. Our third-party service providers adhere to strict security standards.
  3. Regular security assessments and audits are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights (Depending on Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  1. Access: You can request access to the personal data we hold about you and its disclosure.
  2. Rectification: Correct any inaccurate or incomplete personal information we have about you.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  4. Restriction: Limit our use of your personal data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: File complaints with supervisory authorities or contact our privacy team for data-related issues.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests related to privacy: